"*This policy will apply to KeyGreen and our other divisions to include KeyWaste, KeyHygiene, KeyPest and KeyMedical*"
KeyGreen is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy statement.
The company vows that all personal data will be:
1. Processed in a lawful, fair and transparent manner
2. Collected only for specific, explicit and limited purposes
3. Adequate, relevant and not excessive
4. Accurate and kept up to date where necessary
5. Kept for no longer than necessary
6. Handled with appropriate security and confidentiality.
As a data subject, your rights include:
1. Right to be informed: the right to be told how your personal data is used in clear and transparent language;
2. Right of access: the right to know and have access to your personal data;
3. Right to data portability: the right to receive your data in a common and machine-readable electronic format;
4. Right to be forgotten: the right to have your personal data erased;
5. Right to rectification: the right to have your personal data corrected where it is inaccurate or incomplete;
6. Right to object: the right to complain or object to processing;
7. Right to purpose limitation: the right to limit the extent of the processing of your personal data; and
8. Right related to automated decision making and profiling: the right not to be subjected to decisions without human involvement.
Collecting information KeyGreen website
For purposes of applicable data protection legislation, KeyGreen is a “Controller” of the personal data you provide to us. We only collect basic personal data about you. You are the sole source of your information provided to us on our website. Our website may collect any or all of the following:
➢ Name (First, Last, Middle)
➢ Contact information, including email address and phone number
➢ Job title
➢ Company name and address
➢ Other information relevant to customer surveys and/or offers
➢ Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
➢ Any other information that you choose to provide
KeyGreen also collects data when you purchase goods, collects items, seek information or participate in (insert service or product you provide) functions. The nature and extent of the data collected is variable, and often limited. Nonetheless, we consider all data protected.
KeyGreen also collects data (name and email address) for monthly newsletters to keep you informed of upcoming news, events and products which may be of interest. This data is collected at the point of ‘sign-up’. Those who have chosen to subscribe to this service can unsubscribe at any time.
We may also use your contact details to communicate with you. We may use your information to send you offers and news about our upcoming events, products and services which we think may be of interest. In an effort to improve customer experience and service, we monitor all traffic to the KeyGreen website and site usage.
Please note that there may be instances where it may be necessary for us to communicate with you for administrative purposes or to assist with order processing.
KeyGreen gathers statistical and other analytical information collected on an aggregate basis of all visitors to our website. This data comprises information that cannot be used to identify or contact users, such as demographic information regarding, for example:
• User IP addresses
• Browser types
• Anonymous statistical data involving the use of our website
This information is solely used to gain a more informed understanding of how our website is being used and to make our website more relevant to our users.
We may get information about you from third-party sources, such as lead generation services, public databases, joint marketing partners and social media platforms. Use of these services helps us in our outreach to you, and in tailoring a more-personalised web experience as you visit our website.
Links to other websites
Our website may contain links to other websites. However, once you have used these sites you will be leaving ours, therefore we will have no control over other websites. To this end, we are not responsible for the protection and privacy of any information you provide to these other sites.
We collect your information for internal marketing purposes, to evaluate the effectiveness of our communications with you and to improve the relevance of our message to meet your needs.
We use your information to provide you with:
➢ Information about our products and services
➢ Responses to your questions about our company and requests for product demonstrations
We will retain your information so long as it serves the purposes discussed above, unless and until you direct us to delete it.
What we do with your information
KeyGreen may access and use your personal data, as reasonably necessary and in accordance with your consent to:
✓ administer the website
✓ improve the content on the website
✓ improve your browsing experience by personalising the website
✓ send you downloads requested via the website
✓ send you general marketing and non-marketing commercial communications
✓ send you email notifications which you have specifically requested
✓ send you our newsletter and other marketing communications (relating to our business which we think may be of interest to you) by email or similar technology
✓ deal with enquiries made by you relating to the website or our products and services
We will not sell, distribute or provide your personal information to third parties unless required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Disclosures to others
KeyGreen may share or disclose your personal information and other information as follows:
❖ If you register for webinars or live events, which are co-sponsored by a third-party partner, your contact information may be available to that third-party partner.
❖ During changes to our business structure: if we engage in a merger, acquisition, bankruptcy, dissolution, reorganisation, sale of some or all of KeyGreen’s assets, financing, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence).
❖ To comply with laws: to comply with legal or regulatory requirements and to respond to lawful requests, court orders and legal process.
❖ To enforce our rights, prevent fraud and for safety: to protect and defend the rights, property or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.
We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.
We may disclose or use aggregate or de-identified information for any purpose. For example, we may share aggregated or de-identified information with our partners or others for business or research purposes.
Before we share your personal data with any third party for marketing purposes, we’ll always get your agreement (express opt-in consent) to do so. Otherwise, there may be times when we must share your personal data with others, for example, where the law requires us or to enforce our rights or protect others, such as for fraud prevention. In addition, we may also:
• Allow authorised third parties to track and store information about visitors to our website (including IP addresses)
• Disclose your personal data to those who are providing services to us if they have appropriate processes to protect it
Otherwise, we will only share your personal information if you have consented to this.
KeyGreen will retain personal data for the following reasons (the only exception to these reasons is if KeyGreen is required or permitted by law to hold onto the information for a specific amount of time):
Data that is required in order to perform a contract, will be held on KeyGreen’s system for the period necessary or until the completion of a contract.
For business interests (as defined in purposes and legal basis of the processing) data that is no longer deemed necessary will be deleted from our system.
When personal data is deemed no longer necessary, it will be removed and deleted in a correct manner.
Cookies and Similar Technologies
What are cookies?
Cookies are small text files that websites place on your device as you are browsing. They are processed and stored by your web browser. In and of themselves, cookies are harmless and serve crucial functions for websites. Cookies can also generally be easily viewed and deleted.
What cookies do we use?
Strictly necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Please note that KeyGreen will not share your personal information with anyone outside our organisation. In the following cases, KeyGreen may release account information to third parties:
• To conform to the law,
• To enforce or apply the terms of any of our user agreements
• To protect the rights, property or safety of KeyGreen, our users and others.
For the purpose of improving our website, we may gather non-personal information that assists us in understanding how our customers use our site.
KeyGreen may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will not include individual identifying information. Personal information, such as your name and email address, will not be used in our research.
We maintain technical, physical and administrative security measures designed to provide reasonable protection for your personal information against loss, misuse, unauthorised access, disclosure and alteration. The security measures include firewalls, data encryption, physical access controls to our data centres and information access authorisation controls. While we are dedicated to securing our systems and services, you are responsible for verifying that the personal information we maintain about you is accurate and current.
We seek to use technical and administrative measures to protect personal information within our company. Unfortunately, no data transmission or storage system can be guaranteed. If you have reason to believe that your interaction with us is no longer safe (for example, if you feel that the security of your account with us might have been compromised), please notify us of the problem immediately by contacting us.
What are your rights?
Choices relating to the personal data we collect
Personal Information: you may decline to provide personal data when it is requested by KeyGreen, but certain services, such as personalisation of the website, may be unavailable to you.
Location and other device-level information: the device you use to access the sites or services may collect information about you; KeyGreen may then collect and use. For information about your ability to restrict the collection and use of such information, please use the settings available in the device.
Choices relating to your personal information
You may request details of personal information which we hold about you. A small fee of €6.35 may be payable. If you would like a copy of the information held on you, please write to HR@keywaste.ie.
If at any point you believe the information we process on you is incorrect, you may request to see this information and even have it corrected or deleted. If you wish to raise a complaint about how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter.
Our Data Protection Officer is Pavitar Singh and you can contact him at HR@keywaste.ie.
Choices relating to cookies
You may have options available to manage your cookies preferences. For example, your browser or internet device may allow you delete, disable or block certain cookies and other tracking technologies. You can learn more by visiting AboutCookies.org. You may choose to enable these options, but doing so may prevent you from using many of the core features and functions available on a service or site.
Communications from KeyGreen
We may send you marketing content about our sites, services and products through various communication channels, for example, email, pop-ups, push notifications and messaging applications. You may opt out of these marketing communications by following the instructions in the communications you receive.
Transfer of your personal information to other countries
Our services are not directed to children under 16. If you learn that a child under 16 has provided us with personal information without consent, please contact us.
We may change this policy from time to time, and if we do, we will post any changes on this page. If you continue to use the services after those changes are in effect, you agree to the revised policy.